Why O2? My O2 See your bills, manage your account and more, in My O2. Sign in to My O2. Talk to an O2 Guru Get help, advice and tips for using your device, from a Guru. Talk to an O2 Guru. Priority Get perks, prizes and surprises with Priority.
Go to Priority. When can I upgrade? When will my new device be delivered? What are custom plans? How do I sign in to My O2? How do I get in touch if I need help? You're an 'Eligible Customer' if: you're an existing consumer Pay Monthly customer on a handset tariff excluding O2 Lease tariffs who signed up in an O2 Shop, through O2 telesales or through o2.
Speed to Refresh terms and conditions If you are an Eligible Customer, and you accept all of the terms and conditions of the Offer listed here, we will allow you to end your existing Pay Monthly contract early and upgrade. Before you can end your existing contract under this Offer you must: Have paid a one-off, non-refundable charge. However, you'll still have the right to change your mind about the device or cancel completely as set out in paragraph 8 below.
You must sign up to an O2 Refresh tariff where the combined Device Plan and Airtime Plan is equivalent to, or of higher value than, your current handset base tariff, excluding any bolt-ons or additional services. In limited circumstances and depending on your handset tariff and the O2 Refresh tariffs available, this will not always require the combined monthly cost to be of equal or higher value than your current handset tariff, but an O2 advisor will be able to tell you which of the O2 Refresh combined Device and Airtime Plans are of equivalent value to your current handset tariff.
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The widest choice phones, whatever your budget. A range of network deals all in one place. How to switch networks Ofcom recommends that customers shop around to get the best deal, and often the best way to do that is by switching networks or moving to a SIM Only tariff. Text PAC to — to get your PAC code from your old network, and find out if you would incur an early termination fee.
You can reach them by ringing from your mobile phone. Alternatively, you can ring from a landline on: Calls are charged at standard network rates. If you purchased your mobile through O2. The O2 website is home to a range of how-to guides to help you to deal with everything from getting the most out of O2 services, setting up your mobile phone, billing and procedures for when your mobile phone is lost or stolen.
O2 pay as you go customers can roll over any unused data at the end of the month. Available for iPhone and Android, the free-to-download MyO2 app allows you to manage your bills and add data if you run out. You can also check call charges with itemised billing. Download MyO2 for iPhone. Download MyO2 for Android. Like similar schemes from rival networks, O2 Refresh is a programme that lets customers upgrade to a new phone at any time.
It does this by decoupling the cost of the phone from the cost of your allowances. So you've effectively got two contracts running concurrently: a device plan and an airtime plan. If you want to upgrade, you trade-in your existing phone and pay off whatever remains. At the time of writing, O2 is offering existing O2 customers who aren't on Refresh contracts and whose contract ends before 5th March , the option to upgrade for no charge.
If you do this, then you already know how expensive it can be …. Most people switch their mobile number between their two favourite networks every time their contract expires. Porting your number is extremely easy, you simply order your ….
Toggle navigation. Home O2 Upgrade. Next deals update in 00 : 00 : 00 Please refresh page for latest deals. Compare the cheapest O2 upgrade deals Use our filters to find your perfect plan Buy online at the lowest prices today Keep your mobile number, stay with O2 and upgrade to the latest phones with less fuss. Select Make Apple Samsung. Select Model.
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